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Clinical Care Experience Supervisor

1 month ago

Brantford, Ontario, Canada Bloom Care Solutions Full time

Job Title: Clinical Care Experience Supervisor

Job Summary:

We are seeking a highly skilled and experienced Clinical Care Experience Supervisor to join our team at Bloom Care Solutions. As a Clinical Care Experience Supervisor, you will be responsible for leading and directing a team of Personal Support Workers to deliver high-quality client-focused service that meets the needs and expectations of our clients.

Key Responsibilities:

  • Assess or arrange for the initial and ongoing assessments of clients requiring unlicensed care and service as appropriate.
  • Lead and direct a PSW team to deliver service experience that meets clients needs and expectations.
  • Develop and/or ensure that care plans are available for clients as appropriate; visit clients as required and update care plans as appropriate.
  • Conduct training sessions as well as facilitate and monitor training and educational opportunities for Personal Support Workers.
  • Ensure that all clients concerns and complaints are addressed and documented in a timely manner.
  • Communicate and work closely with Coordinators responsible for scheduling Personal Support Workers.
  • Work with recruitment in the selection, orientation and training as well as the discipline and annual performance of Personal support workers.
  • Maintain confidentiality of client, PSW and corporate information and discuss only with appropriate staff.
  • Participate in proactive Health & Safety activities while performing all duties.

Requirements:

  • A regulated health professional RN/RPN with a minimum 2 years experience.
  • Preferably 2-3 years recent experience with progressive responsibilities as a manager in the community setting.
  • Solid knowledge of principles, practices, and methods of community nursing and service delivery to clients.
  • Able to supervise a team of Personal Support Workers.
  • Valid drivers license and willingness to travel to Cambridge, ON.
  • Strong time management skills, confidentiality and professionalism.
  • Excellent communicator, able to foster relationships with Home Care Staff and clients.
  • Ability to work independently and work effectively within a team environment.
  • Interest in continuous learning – high energy and focused.
  • Current CPR-C/BLS certification.
  • Police Criminal Record Check with Vulnerable Sector Screening.

About Us:

Bloom Care Solutions is an Equal Opportunity Employer. We are committed to providing a diverse and inclusive workplace and are dedicated to making a positive impact in the lives of our clients and staff.