Club Operations Manager
1 week ago
Pacific NW Club Ventures LLC., a dynamic and passionate organization in the fitness industry, is seeking an exceptional General Manager to lead our team. The ideal candidate will possess excellent leadership skills, a strong work ethic, and a passion for delivering exceptional member experiences.
Estimated Salary Range:$36,000 per year plus commissions and bonuses
Job DescriptionResponsibilities- Leadership and Motivation
- Serve as a role model for employees, demonstrating professionalism and integrity.
- Communicate effectively with regular team meetings and individual feedback sessions.
- Conduct training sessions for front desk staff, adhering to onboarding protocol.
- Foster an inspirational environment that encourages honest feedback and continuous improvement.
- Personal Training/Revenue Management
- Oversee the Personal Training department, working closely with the PT Lead.
- Implement company programs and promotions to drive personal training client acquisition and membership growth.
- Integrate personal training services into membership presentations, maximizing orientation sessions and sales.
- Operations
- Ensure club cleanliness meets high standards, addressing any maintenance or safety concerns promptly.
- Perform 30-60 day reviews and annual reviews of front desk employees, providing constructive feedback and coaching.
- Resolve member complaints efficiently, following club procedures and documentation.
- 4-year degree preferred
- One year's management experience, overseeing teams of 10+ members
- Passion for the fitness industry and commitment to delivering exceptional member experiences
- Current CPR certification
Pacific NW Club Ventures LLC., offers a competitive compensation package, including a base salary of $36,000 per year, plus commissions and bonuses. We prioritize employee growth and development, providing opportunities for continuous learning and professional advancement.
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