Club Operations Manager

1 week ago


Vancouver, British Columbia, Canada Crunch Fitness Full time
Overview

Pacific NW Club Ventures LLC., a dynamic and passionate organization in the fitness industry, is seeking an exceptional General Manager to lead our team. The ideal candidate will possess excellent leadership skills, a strong work ethic, and a passion for delivering exceptional member experiences.

Estimated Salary Range:

$36,000 per year plus commissions and bonuses

Job DescriptionResponsibilities
  • Leadership and Motivation
    • Serve as a role model for employees, demonstrating professionalism and integrity.
    • Communicate effectively with regular team meetings and individual feedback sessions.
    • Conduct training sessions for front desk staff, adhering to onboarding protocol.
    • Foster an inspirational environment that encourages honest feedback and continuous improvement.
  • Personal Training/Revenue Management
    • Oversee the Personal Training department, working closely with the PT Lead.
    • Implement company programs and promotions to drive personal training client acquisition and membership growth.
    • Integrate personal training services into membership presentations, maximizing orientation sessions and sales.
  • Operations
    • Ensure club cleanliness meets high standards, addressing any maintenance or safety concerns promptly.
    • Perform 30-60 day reviews and annual reviews of front desk employees, providing constructive feedback and coaching.
    • Resolve member complaints efficiently, following club procedures and documentation.
Requirements and Qualifications
  • 4-year degree preferred
  • One year's management experience, overseeing teams of 10+ members
  • Passion for the fitness industry and commitment to delivering exceptional member experiences
  • Current CPR certification
Benefits

Pacific NW Club Ventures LLC., offers a competitive compensation package, including a base salary of $36,000 per year, plus commissions and bonuses. We prioritize employee growth and development, providing opportunities for continuous learning and professional advancement.



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