Branch Manager

1 month ago

Ottawa, Ontario, Canada Rentokil Initial Full time
Job Title: Branch Manager

Rentokil-Terminix Canada is a leading provider of pest control services to the property management sector. As a Branch Manager, you will play a key role in driving the success of our business.

Key Responsibilities:
  • Direct the day-to-day activities of Operations Managers
  • Manage and grow provincial accounts
  • Build and maintain relationships with key clients
  • Assist Regional Director with revenue growth, employee and customer retention
  • Respond to new customer sales requests and inquiries
  • Manage existing customer service requests, inquiries and escalations
  • Provide support in managing employee or customer issues that Operations Managers may have
  • Be knowledgeable of technical data concerning pesticides used, and their application in accordance to the label
  • Learn and provide technical know-how on leading industry trends
  • Implement company programs, initiatives, and current operational guidelines
  • Accountable for operating within company and business unit policies and procedures; create an environment that motivates employees to be successful
  • Maintain Inventory Control, including ordering; truck and account audits; warehouse inventory counts etc.
Requirements:
  • 5 years industry experience, or equivalent combination of education is an asset
  • 5 years' experience managing managers in a fast-paced environment required
  • Strong Business acumen
  • Ability managing and leading assigned projects and employees
  • Ability to manage administrative duties along with field work
  • Excellent organizational and time management
  • Proficiency in written and verbal communication
  • Excellence in clear and concise feedback, performance management and coaching
  • Attention to detail and analytical skills
  • Knowledge of Microsoft Office and Google applications (Word, Excel, Outlook, PowerPoint/Documents, Sheets, Gmail, and Slides) at an intermediate level
  • Valid driver's License
  • Valid Pest Control License or willing to obtain
  • High school diploma; university degree preferred
  • Licenses/certificates as required by federal and provincial regulations
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to work at heights and lift in excess of fifty pounds
Benefits:

A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

· You are paid during your training, and any certifications you require the company will pay for

· Company vehicle You can reduce the expense of paying for gas or insurance on your personal vehicle.

· Company phone A work phone and monthly plan is provided for you, which can be used for personal use. So, ditch the phone bill and save some more cash.

· Uniforms are provided, so you do not need to pay for your own work clothes.

· We pay for 50% of the cost of your steel toes, once per year.

· We have a matching RRSP program up to 3.5% of your base salary per year

· Paid sick AND vacation days

· ON DEMAND PAY Have access to your paycheque as soon as it is earned

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

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