Avaya Systems Migration Specialist
2 days ago
Job Title: Avaya Systems Migration Specialist
Job Type: Full-time
Job Description: We are seeking an experienced Avaya Specialist to support the migration of PBX and CM systems to a new Avaya Platform. The ideal candidate will have extensive experience with programming PBX and CM systems, as well as 5+ years of experience in the field.
Responsibilities:
- Conduct customer station reviews and determine end-user requirements.
- Program user endpoints, voicemail boxes, menus, and call center agent endpoints.
- Prepare a complete design package for the installation team.
- Generate customized documentation for customer education and call flow design.
- Facilitate administration and end-user training.
Requirements:
- 5+ years of experience as an Avaya Specialist.
- Secret clearance level 2.
- Extensive experience with programming PBX and CM systems.
Work Environment: Fully remote position.
Contract Duration: Initial 18-month contract with possibility of extension.
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