Gift Card Operations Specialist
2 weeks ago
Overview:
Sobeys Inc., celebrated among Canada's Top 100 employers, is seeking a skilled Gift Card Operations Specialist to contribute to our commitment to excellence and community impact.
The successful incumbent will manage the day-to-day operations of the gift card business, working closely with internal and external partners to run the business smoothly and efficiently.
Main Responsibilities:- Support new initiatives involving gift cards and promo cards, ensuring seamless execution.
- Collaborate with Finance, LP, Customer Service, and logistics teams to address gift card related inquiries in a timely manner.
- Provide exceptional support to Bulk Gift Card team members, responding to their inquiries and offering product information.
- Liaise with Sponsorship, Store Opening, and other teams to facilitate gift and promo cards' creative development, store communication, testing, printing, and invoicing processes.
- Support Loyalty Teammate Engagement campaigns by coordinating various elements: Teammate communications, store signage, website updates, prizing, and issue resolution.
- Manage loyalty operations support inbox and resolve issues with internal stakeholders and Scene contact centre leads.
About You:
- A Bachelor's Degree or diploma in Marketing, Business, or a related field is preferred.
- 2-5 years of relevant work experience in retail, advertising, marketing, product management, or merchandising environments.
- Strong analytical skills, including proficiency in Microsoft Office Suite.
- Effective communication and problem-solving skills are essential.
- Bilingual English/French is an asset.
- Store experience is beneficial.
What We Offer:
- A competitive salary, estimated around $80,000 per year.
- A comprehensive Total Rewards package, designed to enhance your physical, financial, and emotional well-being.
- A hybrid work model, requiring your presence at our office locations for at least three days a week, fostering collaboration and a dynamic office culture.
- We are committed to accommodating applicants with disabilities throughout the hiring process.
Additional Information:
We offer a supportive and inclusive work environment, dedicated to helping our teammates grow professionally and personally. If you're passionate about delivering exceptional results and contributing to our company's success, we encourage you to apply for this exciting opportunity.
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