Multilingual Business Solutions Specialist

2 days ago


Ottawa, Ontario, Canada HOIST Full time

HOIST is an IFS integrator that offers comprehensive ERP implementation projects to unparalleled support services.

We are seeking a Multilingual Business Solutions Specialist in Ottawa, ON, Canada, with a strong business acumen in the Maintenance (Enterprise Asset Management – EAM) domain.

The ideal candidate boasts a minimum of 3 years of hands-on expertise in the Maintenance field, proficiency in both French and English, and excellent written and verbal communication skills.

This role involves collaborating with stakeholders to gather and define project requirements, conducting thorough analysis of business processes, systems, and user needs, and creating detailed functional and non-functional requirement documents.

As a key member of our team, you will work closely with development teams to ensure accurate implementation of requirements and timely issue resolution. You will also facilitate effective communication between technical and non-technical teams, fostering a collaborative environment.

Responsibilities include analyzing user feedback and system performance data to recommend continuous improvements, staying updated on industry trends and best practices, and acting as a subject matter expert for business processes, systems, and software functionality.

To succeed in this role, you will need a Bachelor's Degree in an appropriate field of study or equivalent work experience, a minimum of 3 years' experience within maintenance or enterprise asset management, and fluency in French and English.

You should have solid organizational skills, including attention to detail and multitasking skills, and a strong working knowledge of Microsoft Office. Experience with project management software tools and willingness to travel up to 50% are also required.

Hierarchy

  • Our team members deliver transformative business excellence through exceptional service.

We strive to create a collaborative work environment where every employee feels valued and empowered to grow professionally.

About Salary

We offer a competitive salary of $90,000 - $110,000 per year, depending on your level of experience and qualifications.

Benefits

  • A generous benefits package, including health, dental, and vision insurance.
  • A retirement savings plan with employer matching.
  • Flexible paid time off policy.

Other Benefits

  • Ongoing training and professional development opportunities.
  • A dynamic and inclusive work environment.

What sets you apart

  • Experience in ERP implementation or upgrade projects.
  • Experience with IFS Financials.

Legally entitled to work in the country you are applying for. HOIST welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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