Financial Aid Assistant
3 weeks ago
The Student Financial Assistance team at Kwantlen Polytechnic University is seeking a highly skilled and detail-oriented individual to fill the role of Financial Aid Assistant. This position is responsible for providing exceptional service to students, processing student information, and reviewing applications for awards and financial assistance programs.
Key Responsibilities:
- Respond to student inquiries and provide guidance and advice regarding student awards and financial assistance programs.
- Review student applications for awards and financial assistance.
- Process student information and data related to Financial Aid Assistant and government financial assistance programs.
Requirements:
- A minimum of 2 years of post-secondary education, preferably a bachelor's degree.
- At least 2 years of experience in a post-secondary setting, preferably in a role related to student awards and financial assistance.
- Demonstrated experience working with student awards and financial assistance programs, including ABESAP/AUG, government student loans, and grants.
- Excellent customer service skills, with the ability to handle sensitive situations with empathy, diplomacy, and tact.
- Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
- Proficiency in Microsoft Office, including Word, Excel, and the Student Banner system or a similar student records system.
What We Offer:
- An opportunity to work with a diverse group of students and staff at Kwantlen Polytechnic University.
- The chance to develop your skills and experience in a dynamic and fast-paced environment.
- A competitive salary and benefits package.
To Apply:
Please submit your application, including your resume and cover letter, to the Kwantlen Polytechnic University Human Resources department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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