Site Reliability Engineering Team Lead
5 days ago
Are you a seasoned Site Reliability Engineer looking to take on a leadership role? Do you have a passion for enhancing platform stability, reliability, and efficiency?
We are growing at KUBRA, a company that specializes in billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions. As our Team Lead, Site Reliability Engineer, you will play a pivotal role in guiding our DevOps team towards optimizing our customer experience management platforms.
About the Role
In this challenging position, you will leverage your technical expertise to identify potential issues, resolve complex problems, and lead technical and business discussions. Your experience in IT Service Delivery and Management will be instrumental in standardizing operations, enhancing service levels, and supporting technology system evolution.
Some of your key responsibilities will include:
- Implementing appropriate automation and observability to achieve low and continuously improving mean time to recovery (MTTR) for service-impacting incidents.
- Participating in the Architectural Review Process for new and existing services, ensuring compliance with high-availability, observability, security, and cost efficiency standards.
- Leading root cause analysis for major incidents, communicating with senior stakeholders, driving problem-solving, and debugging using best practice techniques.
Requirements
To succeed in this role, you will need:
- 5+ years of experience in site reliability engineering or a related field.
- Proven leadership and team management experience.
- Experience with systems programming languages, such as Go or Python, and shell scripting.
- Hands-on experience with Kubernetes management within AWS EKS.
- Experience with CI/CD automation tools, such as CircleCI and ArgoCD.
- Experience with monitoring and logging using tools like Prometheus, Grafana, Open Telemetry, CloudWatch, and Honeycomb.
Benefits
As a valued member of our team, you can expect:
- A competitive salary of $120,000 - $150,000 per year, depending on experience.
- Award-winning culture that fosters growth, diversity, and inclusion for all.
- Paid day off for your birthday.
- Access to LinkedIn learning courses.
- Bi-annual performance-based bonus.
- Continued education with our education reimbursement program.
- Flexible schedules.
- Free unlimited access to our refreshment stations.
- Two paid days for volunteer opportunities.
- A free premium membership for 'Headspace'; an app geared towards mental health and wellbeing.
- Access to Perkopolis retail discounts.
- Generous benefit coverage with low premiums (+ a Health Care Spending Account).
- RRSP Matching.
#GTA2024KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce.
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