Dining Operations Coordinator
3 weeks ago
Wetzel's Pretzels Union Station is a leading provider of delicious food and exceptional customer service.
Job SummaryWe are seeking an experienced Food Services Manager to oversee our dining operations, ensuring seamless execution and exceeding customer expectations. This role involves managing a team of 11-15 staff members, planning and organizing daily operations, and providing top-notch customer service.
Key Responsibilities:- Lead a team of staff in delivering excellent customer experiences
- Monitor staff performance and provide constructive feedback
- Develop and implement operational procedures for efficient service delivery
- Negotiate with clients for catering or facility use
- Address customer complaints and concerns promptly
- Manage events and promotions to drive sales and revenue growth
- College/CEGEP degree in hospitality management or related field
- 2 years of experience in food services management, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Able to multitask, prioritize tasks, and manage multiple projects simultaneously
- Strong analytical and problem-solving skills
$60,000 - $80,000 per year, depending on experience
Benefits:- Competitive salary and bonus structure
- Comprehensive health and dental benefits
- 401(k) retirement plan with company match
- Opportunities for professional development and career advancement
This is a full-time position requiring the ability to work under pressure, maintain attention to detail, and adapt to changing priorities. Overtime may be required during peak periods.
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