Automotive Sales and Service Professional
3 weeks ago
About Lordco Auto Parts
Lordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. Our company was founded in 1974 and has been a family-owned business ever since.
We are dedicated to providing top-notch products and services to our customers. Our employees are our family, and we want to make sure they are taken care of. We offer a range of benefits, including extended health and dental insurance, life insurance, short-term and long-term disability insurance, accidental death and dismemberment disability, education and savings plans, RRSP matching, and more.
As an Automotive Sales and Service Professional at Lordco Auto Parts, you will have the opportunity to work with a diverse team and develop your skills in customer service, sales, and product knowledge. You will be responsible for performing exceptional customer service while dealing with customer inquiries and complaints, fulfilling warranty discretion, attending scheduled meetings to promote products and services, growing and tracking qualified sales leads, and building strong business relationships.
Responsibilities:
- Provide exceptional customer service while dealing with customer inquiries and complaints
- Fulfill warranty discretion and claims processing
- Attend scheduled meetings to promote all products and services offered while maintaining professionalism
- Grow and track qualified sales leads/opportunities and perform follow-up duties to gain customer confidence
- Build strong business relationships with customers and colleagues
- Prepare and present detailed quotations while remaining informed of competitor products and offerings
- Manage an existing customer base and cold call new prospects
Requirements:
To be successful in this role, you will need extensive knowledge of the Bodyshop/Automotive industry, relevant ticket or trade as a journeyman with hands-on experience, excellent understanding of PPG Paint and color matching, ICBC repair knowledge & procedures, prior sales experience, and basic computer skills and understanding of Microsoft Office programs.
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including extended health and dental insurance, life insurance, short-term and long-term disability insurance, accidental death and dismemberment disability, education and savings plans, RRSP matching, and more.
Salary Range: $65,000 - $80,000 per year, based on experience.
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