Restaurant Assistant Manager

4 weeks ago


Burnaby, British Columbia, Canada Big Way Hot Pot Burnaby Full time

Job Title: Restaurant Assistant Manager

About the Role:

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at Big Way Hot Pot Burnaby. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities:

  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor staff performance and provide feedback and coaching as needed
  • Plan and organize daily operations, including scheduling and inventory management
  • Recruit, train, and develop staff to ensure they have the skills and knowledge needed to succeed
  • Conduct performance reviews to assess staff performance and identify areas for improvement
  • Organize and maintain inventory to ensure that we have the necessary supplies and equipment to operate effectively
  • Ensure that health and safety regulations are followed at all times
  • Participate in marketing plans and implementation to promote our restaurant and attract new customers
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide exceptional customer service to ensure that our customers have a positive experience

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of health and safety regulations and procedures

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment


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