Archives and Heritage Assistant
1 month ago
Job Summary:
The Archives/Heritage and Culture Assistant will provide support to the Archivist in the development, planning, and coordination of outreach activities, special events, and programming. The successful candidate will also assist with the management and maintenance of the archives property, provide front-line customer service, and perform administration functions.
Key Responsibilities:
- Provide guidance and assistance to patrons in the archives reading room.
- Assist with the development, planning, and coordination of outreach activities, special events, and programming.
- Perform references and retrieval services and respond to long-distance research inquiries.
- Work closely with the Archivist, volunteers, community groups, organizations, and agencies to promote the archives within the community.
- Assist with reproductions requests, which may include digitizing documents or photographic materials.
- Provide front-line customer service ensuring positive and constructive interactions with the public.
- Catalogue incoming collections, including registration and accessioning, and other collections work as assigned.
- Work independently due to the nature of staffing and operational hours.
- Assist with the management and maintenance of the archives property.
- Assist and provide support to volunteers and students.
- Perform administration functions, including deposits, accounts payable and receivable, compiling performance measure data, prepare agendas and minutes, and manage annual contracts.
- Accountable for Heritage and Culture membership program.
- Assist with the administration of municipal heritage designations, including records management.
- Develop advertising and marketing materials, including monitoring of website and social media accounts.
Requirements:
Knowledge and Experience:
- A post-secondary education in Archival Studies, Records and Information Management, Library Technician, and/or Museum Studies or an undergraduate degree in a related discipline.
- Three years of administrative experience to be familiar with the scope of the role.
Skills and Abilities:
- Excellent interpersonal skills, ability to interact with the public and assist with inquiries and research requests.
- Excellent administration skills, including good financial and time management skills.
- Ability to work effectively with professional staff, volunteers, researchers, members of the community, and other community-based organizations.
- Demonstrated ability to market, promote the activities, services, and exhibitions of a public archives.
- Ability to work independently and to meet operational needs with shifting priorities.
- Computer expertise required in corporate standard software (Microsoft Office and FileHold) and department-specific software (Past Perfect, File Trail Records Management software, City-View, and Adobe DC Pro).
- Excellent written and oral communications skills.
- Familiarity with library, archives, or museum practices.
- Demonstrated research skills.
- Valid Ontario driver's license and access to a reliable vehicle.
- Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.
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