Strategic IT Solutions Consultant
2 days ago
Bloom Recruitment Inc. is a dynamic Managed Service Provider seeking a skilled Senior IT Support Specialist to join our team as soon as possible.
The successful candidate will have extensive experience in troubleshooting complex technical issues, project management, and mentoring junior team members. They will also have the opportunity to work with cutting-edge automation tools and AI technologies such as Rewst, HaloPSA, and OpenAI's API.
We are looking for an expert-level technician who can provide exceptional support to clients remotely and on-site as needed. The ideal candidate will have a strong background in servers, networks, desktops, laptops, printers, and imaging devices.
Key responsibilities include:
- Technical Leadership & Advanced Troubleshooting: Diagnose and resolve complex technical issues related to servers, networks, desktops, laptops, printers, and imaging devices.
- Project Management: Lead and manage project tasks, ensuring timely and successful completion.
- Mentorship & Training: Mentor and train junior team members, fostering a growth-oriented environment.
- Client Engagement: Act as a trusted advisor to clients, providing proactive solutions and strategic recommendations.
We offer a comprehensive benefits package designed to support your professional and personal well-being:
- Salary Range: $70,000 - $80,000 annually, commensurate with experience and qualifications.
- Lifestyle Spending Account (LSA): Up to $2,500 per year for fitness memberships, recreational activities, health and wellness services, and personal development courses.
- Health Spending Account (HSA): Up to $5,000 per year to cover medical expenses not paid by other plans.
- Vacation Time: Starting at 120 hours (15 days) plus 8 hours for your birthday, increasing with years of service.
- Paid Time Off (PTO): Earn time in lieu for after-hours work—1.5x for regular after-hours and 2.0x during statutory holidays.
- Sick Leave: 40 hours of paid sick time per year.
We believe our employees are our greatest asset and value collaboration, innovation, and continuous learning.
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