Automation and Service Reliability Expert

1 week ago


Mississauga, Ontario, Canada KUBRA Full time
Job Description:

KUBRA is seeking a seasoned Site Reliability Engineer to spearhead the optimization of our customer experience management platforms. This role requires expertise in IT Service Delivery and Management, with a passion for enhancing platform stability, reliability, and efficiency.

Key Responsibilities:
  • Identify potential issues and resolve complex problems through technical and business discussions.
  • Lead the standardization of operations to enhance service levels and support technology system evolution.
  • Implement automation and observability to achieve low mean time to recovery (MTTR) for service-impacting incidents.
  • Participate in Architectural Review Process and lead root cause analysis for major incidents.

Requirements:
A Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience, along with 5+ years of experience in site reliability engineering or a related field. The ideal candidate should possess knowledge of systems programming languages, Kubernetes management, CI/CD automation tools, monitoring and logging tools, and AWS and Kubernetes Certifications.

Benefits:
We offer a competitive compensation package of $150,000 per annum, flexible schedules, and a casual work environment. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.
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