Customer Service Director

2 weeks ago


Surrey, British Columbia, Canada Carzone Motors Ltd Full time

We are seeking a seasoned Customer Service Director to join our team at Carzone Motors Ltd. In this role, you will be responsible for managing staff and assigning duties.

Key Responsibilities:
  • Manage staff and assign duties to ensure seamless daily operations
  • Develop and implement marketing strategies to drive sales growth
  • Plan budgets and monitor revenues and expenses to optimize profitability
  • Determine staffing requirements based on business needs
  • Resolve customer complaints and supply shortages in a timely manner
  • Recruit, hire, and supervise staff to maintain a high-performing team

Work Conditions and Physical Capabilities:

  • Fast-paced environment with multiple tasks and deadlines
  • Work under pressure to meet customer expectations
  • Combination of sitting, standing, and walking throughout the day

Personal Suitability:

  • Hardworking and dedicated individual with excellent time management skills
  • Positive attitude and strong interpersonal skills
  • Excellent oral communication and client-focused approach

Compensation and Benefits:

Estimated annual salary: $85,000 - $110,000

This position offers a competitive salary range based on industry standards and location. Benefits include health insurance, retirement plan, and paid time off.



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