Human Resources Business Partner Advisor

1 week ago

Mississauga, Ontario, Canada Dexterra Group Full time

Job Description

Key Role Overview

Dexterra Group is seeking a seasoned Human Resources Business Partner and Labor Relations Specialist to join their team. This role requires fluency in both English and French, with the ability to effectively communicate and collaborate across diverse teams.


Leadership and Employee Support
  1. Provide strategic guidance to managers on handling employee and labor-related concerns.
  2. Offer support in collective bargaining and union contract management.
  3. Ensure Dexterra Group policies are clearly understood and followed.
  4. Advise and assist with employee correspondence, communications, and workplace situations.
  5. Act as an independent, impartial resource for staff and managers on Employee & Labour Relations issues to foster a positive work environment.
  6. Participate in dispute mediation and collaborate with management on conflict resolution and appropriate actions.
  7. Support employee terminations, assist with related documentation, and conduct exit interviews to analyze voluntary turnover reasons.
  8. Provide coaching and consultation to all levels of leadership on employee relations, labor relations, collective agreements, policy interpretation, talent management, and organizational design.
Business Relationships and Stakeholder Management
  1. Build and maintain trusted relationships with leaders and employees across client groups.
  2. Establish credibility with employees and create positive, cooperative relationships at all leadership levels.
  3. Deliver exceptional customer service, ensuring the highest level of support to all employees and stakeholders.
  4. Focus on a customer-service mindset, providing guidance and training to field managers on HR practices.
Policy, Process, and Project Support
  1. Support the implementation of HR policies and procedures, communicating updates to management and employees.
  2. Work with the HR team to support projects and complete objectives.
  3. Identify process gaps and propose solutions to bridge deficiencies.
  4. Assist internal departments, such as Payroll and other HR Business Partners, as needed.
Metrics, Reporting, and Continuous Improvement
  1. Collect metrics and generate reports to measure the success of HR initiatives and identify potential growth opportunities for the department and organization.
  2. Stay informed on legislative updates and HR best practices, ensuring compliance and up-to-date knowledge.
Key Requirements

Fluency in both English and French, both verbal and written, required.


Must be proficient in Quebec French (Québécois French).


  1. Excellent knowledge of provincial and federal employment and labor legislation with an emphasis on Quebec.
  2. Post-Secondary education in Human Resources Management or Industrial Relations and a minimum of 3-5 years' experience working as an HR Generalist/Business Partner.
  3. CHRP designation considered an asset.
  4. Must have labor relations experience dealing with multiple unions.
  5. Experience with ATS (Smart Recruiters) and ADP is strongly preferred.
Functional Competencies
  1. Ability to adapt to a consistently changing environment.
  2. Superior interpersonal skills, able to work comfortably and provide counsel to all employees.
  3. Ability and experience in making well-informed decisions based on broad HR knowledge base.
  4. Detail-oriented with excellent organization, time management, and problem-solving skills.
  5. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  6. Superior written and verbal communication skills.

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