Healthcare Leadership Specialist

1 week ago


Yarmouth, Nova Scotia, Canada VON Canada Full time

VON Canada is a leading provider of home and community care services. We are currently seeking a Healthcare Leadership Specialist to join our team in this key leadership role.

About the Role

As a Healthcare Leadership Specialist, you will provide professional and practice leadership to staff, ensuring the provision of safe, effective quality client care within their program area. You will work closely with the Regional management team to ensure the successful execution of site operational goals and manage the delivery of in-home care services, staff hiring, supervision and training, client service programs, and team operations.

Key Responsibilities:

  • Directs and monitors delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures, and standards.
  • Assists staff to complete risk assessments, investigations of issues, injuries, and reporting related to client or employee incidents.
  • Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
  • Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are completed.
  • Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
  • Participates in budget preparation, financial performance management, and measurement reports.
  • Participates in local, regional, or national team or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment, and Retention.
  • In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks or programs.
  • Begins and sustains strategic relationships with current, new, and prospective VON partners, and community organizations.
  • Receives and documents all employee, family, and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate Director.
  • Participates on the on-call rotation.
  • Ensures occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON's health and safety policies and guidelines and the Occupational Health and Safety Act.
  • Assesses and documents community needs and assists in developing business and funding proposals to meet emerging opportunities.
  • Provides support for department presentations and reports.
  • Completes reports for internal and external stakeholders conducting relevant analysis and ensuring timely submission.
  • Completes risk assessments, investigations of issues, incidents, or injuries as required.
  • Facilitates front-line staff development and growth using a team approach and working in concert with the practice leaders, educators, preceptors, and clinical experts to facilitate excellent outcomes for quality care delivery, client service, and provider safety, and service provider competence.
  • This includes but is not limited to use of competency assessments, annual performance development plans, individual learning plans, referral to practice educators, and on-going mentorship.
  • Provides service provider personnel with access to clinical advice, support, and clinical reference resources.
  • Assists with the delivery of in-home care services, as required.

Salary: $85,000 per annum (based on the location and industry standards)

Benefits:

  • Employee assistance program
  • Extended health care

Location: In-person at one of our offices in Canada

We offer competitive salaries, extended health care benefits, and opportunities for career growth and development. If you are a motivated and experienced leader who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.



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