Furniture Sales Team Lead
2 weeks ago
Job Overview
As a Furniture Sales and Operations Manager, you will be responsible for leading the furniture team and driving sales in the furniture department. You will be accountable for the overall performance of the furniture department, including furniture merchandising, presentation, and recovery standards, as well as furniture sales metrics.
Key Responsibilities
- Lead the furniture team and drive sales in the furniture department.
- Accountable for the overall performance of the furniture department.
- Responsible for furniture merchandising, presentation, and recovery standards.
- Responsible for furniture sales metrics.
- Work collaboratively with store leadership to accomplish furniture sales and operational goals and tasks.
- Provide clear work direction and coaching to furniture sales team members regarding all aspects of the sales process.
- Provide feedback to store leadership regarding the team's performance.
- Assist customers with product information, selection, and purchase.
- Manage the price hold process, including weekly audits.
- Maintain furniture department inventory, including cycle counts, to maximize sales and inventory turn.
- Identify furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.
- Serve in the Manager on Duty role as needed, including opening and closing the store.
- Assist with recovery of the entire store as needed.
Requirements
- High School Diploma, GED, or equivalent work experience required.
- Must be 18 years of age.
- Minimum one-year retail sales experience preferred.
- Demonstrated furniture merchandising and sales skills preferred.
- Strong customer service and communication skills required.
- Ability to lift, carry, push, and pull a minimum of 50 pounds required.
- Ability to unload freight, move product on and off store shelves, walk, stand, bend, stoop, or kneel for long periods of time, and move freely throughout store on a continual basis required.
- Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
- Basic English literacy, math, and PC skills required.
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