Restaurant Operations Manager

4 weeks ago


Kitchener, Ontario, Canada Pho Dau Bo Full time

We are seeking an experienced Restaurant Assistant Manager to join our team at Pho Dau Bo.

About the Role

This is a full-time permanent position that offers a competitive salary of $45,000 - $60,000 per year, depending on experience. As a Restaurant Assistant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Manage cash handling and maintain accurate records
  • Conduct performance reviews and provide feedback to staff
  • Organize and maintain inventory levels
  • E nsure compliance with health and safety regulations
  • Negotiate with clients for catering or use of facilities
  • Address customer complaints and concerns in a professional manner
  • Provide excellent customer service
  • Plan and direct daily operations, evaluating their effectiveness and implementing improvements as needed
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Excellent communication and interpersonal skills
  • Accurate and efficient in managing multiple tasks and priorities
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A comprehensive compensation package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a diverse group of people
Support for Diversity and Inclusion

We are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background or identity. Our support includes:

  • Mentorship programs for newcomers and refugees
  • Cultural competency training for all employees
  • Awareness training to create a welcoming environment for Indigenous workers, Veterans, visible minorities, and mature workers

Please note that we do not discriminate based on age, disability, gender, or any other protected characteristic.



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