Process Analyst

3 days ago

Oakville, Ontario, Canada Veolia Full time

About Veolia Water Technologies

Veolia Water Technologies is a global leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment for various industries, including pharmaceutical, food and beverage, and municipal water treatment.

Job Description

We are seeking a Process Analyst to join our Services Team to provide process-specific support and analysis for aftermarket customers in the UF, MBR, EDI, Thermal, ADT, and RO water sectors using our remote monitoring platform, InSight.

Responsibilities:

  • Provide process support, data review, and write detailed customer-centric process review reports to InSight clients.
  • Offer daily duties, including in-depth analysis and timely troubleshooting support using site data captured from full-scale operating membrane-based water and wastewater treatment plants.
  • Manage customer expectations, confidently deliver sound operation and membrane process and cleaning feedback, and ensure any plant can be utilized as a positive reference for Veolia.
  • Support InSight setup team (site setups and tag, chart, and data quality reviews).
  • Travel up to 10% of the time to perform plant process audits, troubleshooting, and cleaning assistance at customer sites and assist in managing the client relationship overall.
  • Work with service project managers to aid in the design and implementation of upgrades and project work to existing water plants.
  • Identify opportunities for future sales.
  • Communicate with fellow Technical Support team members to leverage knowledge and ensure issues are recorded using the Customer Issue Track (CIT) tool and understood to allow uninterrupted customer service.

Qualifications

Minimum:

  • 3-year Diploma or 4-year degree in Chemical/Environmental/Mechanical Engineering or Chemistry.
  • Equivalent water experience will also be considered for this position.
  • Demonstrated written and oral communication skills.
  • Proven ability to multitask on several concurrent projects.
  • Previous experience with membrane systems, water, and/or wastewater treatment processes.
  • Operations, commission, or design experience with membrane filtration (UF/NF/RO/Thermal/ADT/EDR) is an asset.
  • Experience with basic knowledge of instrumentation, control valves, rotating equipment, centrifugal pumps, chemical addition pumps, and centrifugal compressors is an advantage.
  • Experience with programming, in Python, VBA, R.
  • Experience with analytics development, data science.
  • French Language is an asset.

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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