Department Leader

2 days ago


Sudbury, Ontario, Canada Home Depot of Canada Inc. Full time
{"title": "Department Supervisor", "description": "Job Summary

As a Department Supervisor at Home Depot of Canada Inc., you will play a key role in leading and inspiring our associates to deliver exceptional customer service and achieve top-line sales. Your leadership skills will be essential in ensuring department staffing levels meet business needs, managing associate performance, and driving sales through effective inventory management and cross-merchandising.

Key Responsibilities
  • Lead and inspire associates to build relationships with customers, associates, and peers to provide exceptional customer service and achieve top-line sales.
  • Ensure department staffing levels meet business needs and manage associate performance through development, communication, rewards, and recognition.
  • Review sales and other reports with the assistant manager to make recommendations for improvement on inventory, overhead organization, and cross-merchandising to drive sales.
  • Maintain 100% in-stock and overhead organizational plans.
  • Investigate, resolve, and escalate customer issues as appropriate.
  • Communicate store sales, events, and promotional activities through rallies and weekly department meetings.
  • Ensure all Safety and Asset Protection standards and protocols are clearly communicated and followed.
Requirements
  • Ability to work a flexible schedule, including days, evenings, and weekends.
  • Excellent organizational, interpersonal, and customer service skills.
  • Excellent decision-making ability and problem-solving skills.
  • 1-2 years of experience as a supervisor or leading teams.
", "lang_code": "en"}
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