Insurance Advisor/Customer Service Representative

7 days ago


Langley, British Columbia, Canada HUB International Full time

We are HUB International, a leading insurance broker with over 30 years of experience in providing comprehensive solutions to our clients. If you're passionate about delivering exceptional customer service and have a knack for sales, we invite you to explore this exciting opportunity.

Job Summary

We're seeking a highly motivated Insurance Advisor/ Customer Service Representative to join our team in Langley. As a key member of our sales team, you will be responsible for providing professional insurance advice to clients at various car dealership locations. Your primary goal will be to ensure that our clients drive away in their new vehicle knowing they're protected with the right insurance coverage.

About You
  • You hold a Level 1 General Insurance License and have at least 6 months of previous insurance experience.
  • You possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • You have a valid driver's license and own personal vehicle to travel to dealership locations.
Responsibilities
  • Provide ICBC and private auto coverage in the office and dealerships.
  • Assist in the office as needed by helping customers at the counter, answering telephones, and performing other tasks.
  • Handle customer complaints with professionalism and understanding.
  • Set and adhere to production budgets, including ICBC Autoplan and Private Auto Sales production.
  • Ensure compliance with all insurers, Insurance Council of BC, and Privacy Act rules and regulations.
  • Manage ICBC inventory and handle documentation and funds correctly.
Benefits
  • We offer customizable flexible benefits options for you and your family.
  • We promote work-life balance through flexible scheduling and hours.
  • HUB Cares: we are a company that gives back and is active in the community.
Estimated Salary:

$55,000 - $65,000 per year (dependent on experience)

As an Insurance Advisor/ Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth. If you're ambitious, driven, and passionate about insurance, we encourage you to apply for this exciting opportunity.



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