Concierge Ambassador
7 days ago
About the Role
Calgary Co-op is seeking a highly motivated and customer-focused individual to join our team as a Concierge Ambassador. In this role, you will be responsible for creating exceptional experiences for our customers by providing personalized recommendations, support, and ordering of consumable goods for events and special occasions.
Key Responsibilities
- Engage with customers to understand their event requirements and create customized solutions to meet their needs.
- Collaborate with Center Manager/department manager to ensure timely and effective execution of events.
- Assist customers with placing orders, arranging delivery services, and collecting payment.
- Provide meal planning services to help customers plan menus that meet their individual goals.
- Participate in the development and action of yearly competency performance work plans and development action plans.
- Ensure the workplace is safe in the areas of Health, Safety, and Environment (HSE) and Food Safety procedures, legislation, and policies.
Requirements
- Previous retail experience
- Exceptional listening skills and excellent business acumen
- Excellent communication skills (oral and written) with the ability to interact, establish, and maintain good rapport with all stakeholders
- Strong computer skills and ability to work all retail hours of operation
- Excellent time management and organizational skills with the ability to work independently
- Ability to problem solve and network for job efficiency and effectiveness
- Strong leadership, teamwork, and influencing skills
- Must have reliable transportation
About Calgary Co-op
Calgary Co-op is one of the largest retail co-operatives in North America, owned by members and committed to delivering an exceptional customer experience through inspired team members. With over 425,000 members, 3,850 employees, assets of $689 million, and annual sales of $1.3 billion, Calgary Co-op was recognized as one of Alberta's Top 75 Employers of 2023.
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