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Retail Store Team Lead

1 month ago

Brantford, Ontario, Canada Ontario Inc Full time

Retail Store Supervisor Job Description

At Ontario Inc, we are seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Supervise and coordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
  • Assign sales workers to duties, taking into account their skills and strengths.
  • Hire and train new staff members, or arrange for their training.
  • Authorize payments by cheque, ensuring that all financial transactions are accurate and up-to-date.
  • Establish work schedules, ensuring that all staff members are aware of their duties and responsibilities.
  • Sell merchandise, ensuring that all sales are processed efficiently and effectively.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights to management.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Organize and maintain inventory, ensuring that all stock is up-to-date and accurate.

Requirements:

  • 1-2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, under pressure, and with tight deadlines.
  • Physical ability to stand for extended periods, bend, crouch, and kneel.
  • Flexibility and adaptability in a dynamic retail environment.

Working Conditions:

  • Fast-paced retail environment.
  • Work under pressure, with tight deadlines.
  • Combination of sitting, standing, walking, and physical activity.

Personal Suitability:

  • Accurate and reliable.
  • Client-focused and efficient.
  • Excellent oral communication and interpersonal skills.
  • Flexibility and adaptability.
  • Organized and dependable.
  • Team player with initiative and judgement.

Experience:

  • 1 year to less than 2 years of experience in a retail environment.
  • Permanent position, 30-35 hours per week.
  • English language required.