Elevator Service and Maintenance Specialist

1 week ago


Toronto, Ontario, Canada RAM Full time
About the Role

The Elevator Service and Maintenance Specialist is responsible for ensuring the smooth operation of RAM Elevators and Lifts' product lines. This role requires a high level of customer satisfaction, achieved through effective communication and problem-solving skills.

This position involves travel to various sites across Ontario, with the majority of work in the greater Toronto region. Some travel may also be required within North America to support dealer partners and hybrid markets.

Key Responsibilities
  • Perform residential elevator and commercial lift installation, inspections, and service work
  • Repair equipment as needed
  • Provide exceptional on-site customer service when interacting with contractors and customers
  • Travel to customer sites throughout Ontario
  • Promote preventative maintenance plans to ensure optimal equipment performance
  • Identify areas for continuous improvement and collaborate with management to implement changes
Requirements
  • Cleared criminal background check
  • At least 5 years of experience in elevator and lift service and maintenance
  • TSSA EDM – T certification is an asset
  • Able to lift up to 75lbs multiple times a day
  • Familiarity with relevant elevator codes (CSA B44-13, CSA B355-09, etc.) is an asset
  • Strong mechanical aptitude and problem-solving skills
  • Able to work independently and take initiative
  • Maintain a high level of attention to detail and due diligence
  • Familiarity with various hand and power tools
  • Valid Class 5 driver's license
  • Experience towing a trailer is an asset
  • Clear driver's abstract
  • Valid CSTS, First Aid, Fall Protection, and WHMIS certifications are required
Work Environment
  • Full-time, permanent position
  • 8-hour shifts, Monday to Friday
  • Casual dress code
Compensation

$85,000 - $110,000 per year, depending on experience



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