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Senior Engagement Manager

1 month ago

Toronto, Ontario, Canada OnX Canada Full time

Job Title: Senior Engagement Manager

Job Summary:

The Senior Engagement Manager will support the sale of IT Staffing and Consulting Services in their respective Region under the direction of the Director, Services Sales. This role will execute regional growth-focused sales strategies while building strong customer relationships within both existing and new accounts.

Key Responsibilities:

  • Negotiate new client contracts, renewals, extensions, and amendments.
  • Identify sales opportunities and consultatively sell solutions and/or services to new and existing clients.
  • Partner with clients to define strategic objectives and hiring needs.
  • Develop client-specific strategies aimed at achieving revenue, gross profit, and other financial targets.
  • Regularly conduct site visits and sales meetings with clients.
  • Develop effective relationships with key client contacts.
  • Participate in Quarterly Business Reviews (QBRs) program for customer base.
  • Stay abreast of leading industry trends and sales best practices.
  • Build and maintain subject matter expertise on industry trends, market activities, and competitor strategies.
  • Establish and maintain a network of industry contacts through participation in professional/trade associations and other professional networking organizations.
  • Assist in the establishment of sales, pricing, and marketing strategies.
  • Assess the effectiveness of strategies and recommend changes and best practices.
  • Participate in special projects and perform other duties as assigned.
  • Forecast and track performance against assigned regional services budgets.
  • Produce, analyze, and communicate other related reports to key stakeholders as needed.
  • Identify and contribute continuous improvement initiatives to the client and delivery teams.
  • Partner with Enterprise Account Executives and Sales Management to achieve assigned regional services goals.
  • Requirements:
    • Four years of college resulting in a bachelor's degree or equivalent.
    • 7-10 years of experience in IT staffing or recruiting.
    • Approximately 5-7 years' experience in IT staffing or recruiting.
    • Experience selling IT staff augmentation services and negotiating rates with clients, preferably within an IT agency environment.
    • Consistent record of meeting or exceeding Revenue, GP sales, and placement quotas.
    • Strong English communication skills - both written and spoken.
    • Ability to establish and maintain effective working relationships.
    • Ability to adapt to changes in the business environment quickly.
    • Ability to focus on client needs with a commitment to quality and customer service.
    • Ability to prioritize, organize, and perform multiple work assignments simultaneously while meeting deadlines.
    • Ability to identify and resolve problems through recommending and implementing creative solutions.
    • Ability to demonstrate business acumen and market insight.
    • Knowledge of current sales trends, best practices, and methodologies within the staffing and workforce solutions industries.
    • Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
    • Experience with applicant tracking systems.
    • Ability to travel to client sites within your designated territory.

Work Environment:

This position does not have any supervisory responsibilities.

The work is performed remotely or in an office environment.