Network Solutions Architect

1 week ago


Vancouver, British Columbia, Canada Arista Full time
Job Summary

A challenging role has arisen for a highly skilled Technical Solutions Engineer at Arista Networks, a leader in data-driven client-to-cloud networking solutions. We are seeking an exceptional professional to join our team and drive innovation in large data center, campus, and routing environments.

As a Technical Solutions Engineer, you will work closely with members of software/hardware engineering, product management, customer engineering, and sales teams to deliver the highest levels of customer satisfaction.

About Us

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. Our relentless pursuit of innovation leverages the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge.

Responsibilities
  • Provide expert technical support to customers via telephone or written communication, resolving issues related to installation, operation, maintenance, or product application compatibility.
  • Troubleshoot problems with hardware equipment and software applications, recommending corrective action.
  • Document customer communication and recurring technical issues to support product quality programs and product development.
Requirements
  • Working knowledge of the networking industry, products, and protocols.
  • Minimum education: Master's degree in a technical field (Computer Science, Electrical Engineering, or Information Technology preferred).
  • Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desirable.
  • A strong comfort level with Linux is highly desired.
What We Offer

We offer a competitive salary range of $85,000 to $150,000 CAD per annum, depending on experience. This is a hybrid work environment requiring 1-2 days of office presence per week.

Arista Networks values diversity and inclusion, fostering a collaborative environment where individuals from various backgrounds and experiences can thrive. Our commitment to excellence has earned us prestigious awards, including Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance.



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