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Store Manager
1 month ago
Job Title: Store Manager
Job Summary: We are seeking a highly motivated and experienced Store Manager to join our team at Foam Lake Service Station. The successful candidate will be responsible for leading our retail operations, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Direct and control daily operations to meet sales targets and customer expectations.
- Evaluate daily operations to identify areas for improvement and implement changes as needed.
- Plan and organize daily operations to ensure efficient use of resources and minimize waste.
- Manage staff and assign duties to ensure effective team performance.
- Study market research and trends to determine consumer demand and competitor activity.
- Determine merchandise and services to be sold based on market research and customer feedback.
- Implement price and credit policies to maximize sales and customer satisfaction.
- Locate, select, and procure merchandise for resale to meet customer demand.
- Develop and implement marketing strategies to promote sales and customer engagement.
- Plan budgets and monitor revenues and expenses to ensure financial stability.
- Determine staffing requirements to meet sales targets and customer demand.
- Resolve issues that may arise, including customer complaints and supply shortages.
- Recruit, hire, and supervise staff and/or volunteers to ensure effective team performance.
- Conduct performance reviews to evaluate staff performance and provide feedback for improvement.
Requirements:
- 3 years to less than 5 years of experience in retail operations.
- Excellent communication and leadership skills.
- Ability to work under pressure and make decisions quickly.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
Working Conditions:
- Work under pressure to meet sales targets and customer expectations.
- Handling heavy loads and standing for long periods.
- Combination of sitting, standing, and walking.
Personal Suitability:
- Adaptability and flexibility to meet changing customer needs.
- Efficiency and productivity in a fast-paced environment.
- Hardworking and dedicated to achieving sales targets.
- Outgoing and customer-focused to provide excellent service.
- Excellent time management and organizational skills.
- Ability to multitask and prioritize tasks effectively.
Experience: 3 years to less than 5 years
Duration of Employment: Permanent
Language of Work: English
Working Hours: 40 hours per week