Hospitality Specialist
7 days ago
We are seeking a skilled Hospitality Specialist to join our team at East Side Mario's Oakville. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
About the Role:
- You will greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Prepare and serve specialty food at customers' tables.
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
- Describe menu items, including daily specials, and advise on menu selections.
- Clear and clean tables, trays, and chairs.
- Describe and advise on wine selection.
- Take orders and relay to kitchen and bar staff.
- Provide exceptional customer service.
Requirements:
- Bending, crouching, kneeling, and standing for extended periods are essential duties of this role.
- Fast-paced environment with overtime required.
- Physically demanding, handling heavy loads.
- Excellent oral communication and interpersonal skills are necessary for success in this position.
- Able to work efficiently and maintain a high level of organization.
What We Offer:
- An estimated salary of $45,000 - $60,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
About Us:
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