Hospitality Specialist

7 days ago


Oakville, Ontario, Canada East Side Mario's Oakville Full time
Job Description

We are seeking a skilled Hospitality Specialist to join our team at East Side Mario's Oakville. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

About the Role:

  • You will greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
  • Prepare and serve specialty food at customers' tables.
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
  • Describe menu items, including daily specials, and advise on menu selections.
  • Clear and clean tables, trays, and chairs.
  • Describe and advise on wine selection.
  • Take orders and relay to kitchen and bar staff.
  • Provide exceptional customer service.

Requirements:

  • Bending, crouching, kneeling, and standing for extended periods are essential duties of this role.
  • Fast-paced environment with overtime required.
  • Physically demanding, handling heavy loads.
  • Excellent oral communication and interpersonal skills are necessary for success in this position.
  • Able to work efficiently and maintain a high level of organization.

What We Offer:

  • An estimated salary of $45,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.

About Us:



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