Food Service Supervisor
4 days ago
CB Canada is seeking a skilled Food Service Supervisor to join our team at Homewood Health Centre. As a key member of our Nutrition and Food Services department, you will play a vital role in delivering exceptional services to our clients and customers.
Key Responsibilities:- Supervise all aspects of food delivery, ensuring adequate nourishment is provided to every patient.
- Monitor daily staff activities, adhering to Infection Control, Occupational Health and Safety, and Safe Food Handling protocols.
- Oversee staffing levels to ensure daily activities are effectively and safely achieved.
- Ensure staff are aware of and adhere to safe food handling procedures.
- Monitor equipment functioning and arrange for maintenance and repairs.
- Ensure staff comply with good customer service practices and foster a climate of excellent customer service.
- Respond to client/patient concerns directly or through program leadership, staff, and unit community meetings.
- Ensure the achievement of product standards through quality management activities.
- Participate in new menu development, ongoing menu adjustment decisions, and product testing.
- Actively contribute to Continuous Quality Improvement initiatives.
- Hire, train, supervise, and performance manage Nutrition Aides; coach, train, educate, and lead by example.
- Understand the Collective Agreement and its applicability to nutrition services staff and operations.
- Collaboratively develop, implement, and oversee theme day activities, including summer BBQs, Canada Day BBQs, and Escape Winter events.
- Identify, plan, and implement revenue-generating ideas and assist with budget and expense management.
- Maintain documentation and compile sales reports.
- Interact with local Public Health Unit as applicable.
- Diploma in Food and Nutrition Supervision, completed or in progress.
- Membership in CSNM (Canadian Society of Nutrition Management).
- 2+ years' food service experience in healthcare, education, high-volume restaurants, or large hotels, with a minimum of 2 years supervisory, food preparation, and customer service experience.
- Experience with scheduling employees and shifts within a multi-shift food production and service environment.
- Knowledge of Therapeutic Diets, Sanitation Code, and all applicable legislation.
- Valid Food Handler's course from a recognized institution-mandatory.
- Demonstrated negotiation and conflict resolution skills.
- Strong interpersonal, organizational, and communication skills.
- Flexibility in a rapidly changing work environment.
- Ability to offer tactful, courteous client-centered service and work with little supervision.
- Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities, and best practices.
- Intermediate level computer skills (Word, Excel, Outlook).
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. Our people make a difference.
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity, and inclusion. For this reason, we encourage applications from members of equity-seeking groups, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
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