Senior Collision Center Manager

4 weeks ago


Calgary, Alberta, Canada Boyd Autobody & Glass Full time

Job Description:

The Senior Collision Center Manager is responsible for leading the day-to-day operations of a collision repair facility, ensuring exceptional customer experiences and maintaining high-quality standards. The ideal candidate will have proven leadership experience in a similar role, with a strong ability to motivate others and demonstrate a successful client experience.

Key Responsibilities

  • Leadership and Operations: Plan and implement daily operations, ensure consistent execution of processes, and maintain a clean and organized facility.
  • Performance Management: Deliver formal annual performance reviews, informal monthly reviews, and provide coaching and training as necessary.
  • Financial Management: Prepare and manage annual and monthly operating budgets, forecast sales, profit, and expense objectives, and monitor A/P and A/R.
  • Safety and Training: Ensure all staff wear proper safety gear, adhere to dress code, and participate in regular health and safety meetings.
  • Customer Experience: Promote and maintain high-quality standards of professionalism in serving customers, conduct or coordinate daily production meetings/walks, and store CSI performance reviews.

Requirements:

  • Education: Post-secondary education or equivalent.
  • Experience: Proven leadership experience in a collision repair environment or similar role.
  • Skills: Attention to detail, communication skills, ability to motivate others, and attention to safety protocols.

Salary: $85,000 - $115,000 per year, depending on experience and location. Benefits include competitive compensation package, comprehensive health insurance, and paid time off.

Company Overview: Boyd Autobody & Glass is a leading provider of collision repair services, dedicated to delivering exceptional customer experiences and high-quality repairs. We are committed to hiring talented professionals who share our values and passion for excellence.



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