Senior Customer Service and Sales Associate

1 week ago


Delta, British Columbia, Canada Walter Surface Technologies Full time

Job Title: Senior Customer Service and Sales Associate


About the Role:


We are seeking a highly skilled and experienced customer service and sales professional to join our team at Walter Surface Technologies.


About You:


To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work independently in a fast-paced environment. You must have a strong background in customer service and sales, with a minimum of three years of experience in a similar role.


Responsibilities:



  • Provide exceptional customer service and support to customers via email, phone, and fax.
  • Process orders accurately and efficiently, ensuring that all necessary information is included.
  • Communicate effectively with customers to resolve any issues or concerns they may have.
  • Assist the sales team with various requests, including upselling and promoting products and services.
  • Maintain accurate records and documents, including checklists and shipment information.
  • Work closely with the Edmonton Branch to provide support and assistance as needed.

Requirements:



  • College degree or equivalent experience.
  • Minimum three years of experience in a similar customer service and sales role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a fast-paced environment.
  • Strong knowledge of Microsoft Office software (Word, Excel, Outlook).

Compensation:


The estimated salary for this role is between $50,000 - $65,000 per year, depending on experience and qualifications.


Benefits:



  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.

About Us:


Walter Surface Technologies is a leading provider of surface treatment solutions for the aerospace, automotive, and industrial markets. We are committed to delivering high-quality products and services to our customers, and we are seeking like-minded professionals to join our team.



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