Optical Expertise Specialist

1 week ago


London, Ontario, Canada EssilorLuxottica Full time

About Us

At EssilorLuxottica, we're committed to bringing people better sight. With a strong presence in North America, our 1,000+ stores across the continent have made us a leader in vision care for over 35 years.

The Role

We're seeking an experienced Licensed Optician to join our team at LensCrafters in London, ON. As a key member of our optical department, you'll play a critical role in delivering exceptional customer service and ensuring that every patient leaves our store with a perfect fit.

Responsibilities

  • Welcome all customers and set clear expectations regarding their eyewear needs
  • Carefully custom-fit glasses and precisely place prescriptions in lenses
  • Serve as a leader in optical acumen and assist colleagues with complex product needs and prescriptions
  • Take and record accurate measurements, adjust and fit eyewear with attention to detail, and ensure finished products meet standards and customer needs
  • Utilize technology efficiently, even in high-pressure situations, and demonstrate exceptional product knowledge and tool usage
  • Proactively identify issues, think ahead, and ensure customer satisfaction and exceeded expectations
  • Multitask, prioritize, and manage time effectively to achieve exceptional results on Brand KPIs and competencies
  • Take pride in maintaining a clean, attractive, and organized store appearance
  • Report safety opportunities to management and demonstrate safe work practices
  • Demonstrate resourcefulness, self-motivation, and a desire for continual learning, improvement, and results

Qualifications

  • High School graduate or equivalent


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