Retail Store Team Lead

4 days ago


United Counties of Prescott and Russell, Canada PRESCOTT SMOKESHOP & GROCERY INC. Full time

At PRESCOTT SMOKESHOP & GROCERY INC., we are seeking a seasoned Retail Store Supervisor to lead our retail team. This permanent role offers a competitive salary and the opportunity to work with a diverse group of people.

About the Role

This is a leadership position that requires a unique blend of business acumen, communication skills, and the ability to motivate a team. As a Retail Store Supervisor, you will be responsible for overseeing daily store operations, managing inventory, and ensuring excellent customer service.

Key Responsibilities
  • Hire, train, and develop a team of 3-4 staff members to achieve sales goals and provide exceptional customer service.
  • Manage stock levels, maintain store appearance, and implement visual merchandising strategies to drive sales.
  • Maintain accurate records, prepare reports on sales, and analyze data to inform business decisions.
  • Develop and implement effective sales strategies to meet or exceed monthly sales targets.
  • Solve customer complaints, resolve conflicts, and ensure a positive shopping experience for all customers.
  • Assist with immediate settlement needs of newcomers and refugees, including housing, transportation, storage, childcare, winter clothing, etc.
  • Support newcomers and/or refugees with foreign credential recognition.
Requirements
  • Secondary (high) school graduation certificate or equivalent experience.
  • 1 year to less than 2 years of retail management experience.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Point of sale system knowledge.
What We Offer
  • Permanent full-time employment.
  • 35 to 40 hours per week.
  • $60,000 - $70,000 per year.


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