Customer Service Manager

1 month ago


SainteJulie, Quebec, Canada National Bank Full time

pbJobSummary/b/ppWeareseekingahighlyskilledCustomerServiceManagertojoinourteamatNationalBank.Asakeymemberofourbranchoperations,youwillberesponsibleforleadingateamofrepresentativesinprovidingexceptionalcustomerserviceandpromotingourfinancialproductsandservices./ppbKeyResponsibilities/b/pulliGuideandcoachtheteaminidentifyingclients'financialneedsandpromotingourproductsandservices./liliSupporttheteaminachievingtheirobjectivesandprovideguidanceonworkmethodsandservicedevelopmenttechniques./liliManagecomplaintsanddevelopactionplanstoimproveclientsatisfaction./liliWorkwiththeBranchManagertoensurethebranch'soperationalactivitiesarecarriedoutefficiently./li/ulpbRequirements/b/pulliCollegediplomaandfourtosixyearsofexperience,dependingonpositionlevel./liliMinimum2yearsexperienceinpersonnelmanagementandcoaching./liliMutualFundRepresentative(MFR)titlemandatory./liliExperienceinbusinessdevelopmentandcustomerservice./liliKnowledgeoffinancialproductsandservices./li/ulpbWhatWeOffer/b/pulliCompetitivecompensationandawiderangeofflexiblebenefitstopromoteyourwellbeingandthatofyourfamily./liliAdynamicworkenvironmentandcutting-edgecollaborationtools./liliOngoingcommunicationandregularfeedback./li/ul



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