Business Development Team Lead

2 days ago


Burnaby, British Columbia, Canada Videotron Full time

Overview

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At Videotron, we're seeking an experienced Business Development Team Lead to join our team in Quebec. As a key member of our retail operations, you will be responsible for driving sales results, developing and leading a high-performing team, and ensuring exceptional customer experiences.

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Compensation

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We offer a competitive salary range of $65,000 to $80,000 per year, commensurate with experience, plus opportunities for bonuses and career advancement.

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Job Description

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As a Business Development Team Lead, your primary responsibilities will include:

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  • Meeting personal targets while driving peers to achieve store goals through effective mentoring and training

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  • Executing store operations during scheduled shifts as directed by the Store Manager, which may include, but are not limited to: Inventory Management (RMAs, Shipping, Receiving), Banking (Cash Management, Daily Deposits), Merchandising, etc.

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  • Selling merchandise and processing payments by totaling purchases and processing cash, debit, or credit card payments appropriately and ensure accurate cash management practices are being followed by Retail Specialists on shift

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  • Regularly updating team members on sales progress and initiatives

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  • Leading by example in ensuring that all standard operating policies, processes, and procedures are being adhered to in the absence of the Store Manager

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Requirements

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To succeed in this role, you will need:

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  • A minimum of 1-2 years of progressive Retail Sales experience

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  • Previous experience in the wireless industry is an asset

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  • A positive demeanor and a commitment to improvement that leads to outstanding customer experiences

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  • Ability to provide constructive feedback to peers

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  • Availability to work a variety of shifts including evenings, weekends, and statutory holidays

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Benefits

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We offer a comprehensive benefits package, including:

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  • Customizable health & dental benefits program

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  • Opportunities for company-matched pension (according to position)

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  • Wellness program, focusing on physical, psychological, financial, and social health

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  • Employee Assistance Program for you and your family, including Virtual Healthcare

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What We Offer

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At Videotron, we value diversity, equity, and inclusion. We strive to create a workplace where each individual can realize their full potential. If you're passionate about delivering exceptional customer experiences and driving business results, we encourage you to apply.



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