Fashion Department Lead
3 weeks ago
The Fashion Department Manager will provide exceptional customer service by processing and stocking all fashion merchandise, maintaining cleanliness on the salesfloor and in the backroom area. This role involves maintaining merchandising standards, accurate modular integrity, and accurate signage in a safe and clean environment.
This position functions as part of a team to strategically plan and execute duties based on workload and operational functions. The team will take the lead role in executing all seasonal guide sets and Home Office bought features.
Key Responsibilities
1. Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise, and making purchase decisions. Resolve customer issues and refer concerns where appropriate.
2. Contribute to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
3. Process and stock all fashion merchandise.
4. Maintain the salesfloor area clean and tidy for the customer.
5. Merchandise non-modular fashion items.
6. Use proper signage as the modular dictates (i.e., beanies).
7. Replenish and merchandise seasonal merchandise in a timely manner.
Requirements
The ideal candidate must be at least 16 years old and possess the required minimum qualifications.
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