Senior Liability Claims Specialist
4 weeks ago
Position Summary
We are seeking a Senior Liability Claims Specialist to investigate, evaluate, negotiate, and settle claims by telephone, correspondence, and when required through mediation (virtual or in-person) and correspondence.
The successful candidate will have a minimum of 6 years of technical claims handling experience in commercial auto and property claims handling, with a strong background in commercial liability claims. The ideal candidate will have a post-secondary education in an insurance-related field and be licensed as an independent adjuster with the ability to maintain a full adjusting license in their home province.
Responsibilities:
- Investigation, collection, and analysis of claims information
- Accurate recording, reporting, and presentation of files
- Evaluation of coverage, liability, and quantum
- Maintenance of accurate billing, time, and expense records
- Negotiation, settlement, and finalization of claims
- Work with manager to maintain client relations
Requirements:
- Minimum 6 years of technical claims handling experience in commercial auto and property claims handling
- Commercial liability claims experience is required
- Post-secondary education in an insurance-related field is considered an asset
- Experience in multiline claims, complex claim handling, legal proceedings, and litigation management
- CIP designation or working towards CIP designation is required
- Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province
- Strong computer and reporting skills, including Office 365 and Windows 10
- A team player with outstanding customer service skills
- Excellent verbal and written communication skills
- Strong analytical and mathematical ability
- Able to manage multiple priorities
- Strong PC skills, including application-based skills
- Complete continuing education courses as required by Crawford and Company, province, or professional trade association
Additional Information:
Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.
Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford's own policies.
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