Retail Operations Manager, 48th Ave
1 week ago
Job Overview
We are seeking an experienced Retail Operations Manager to join our team at Sport Chek. This is a critical role that requires strong leadership and operational skills to drive sales growth, improve customer satisfaction, and maintain a safe and inclusive work environment.
About the Role
- The successful candidate will be responsible for leading a team of store associates and ensuring seamless execution of visual merchandising standards, store maintenance, and pricing standards.
- This includes implementing and executing standard operating procedures (SOPs), managing inventory levels, and maintaining accurate records.
- The Retail Operations Manager will also be responsible for providing coaching and feedback to team members, promoting a positive and motivating work environment, and acting as a brand ambassador.
About You
- You have a proven ability to coach, mentor, and develop department teams and store teams through setting expectations, communication, coaching, feedback, and ongoing support.
- Results-driven with the ability to build and manage daily and weekly game plans for the department and store.
- Exceptional communication and organizational skills, with a focus on delivering exceptional customer service.
- Superior training and mentoring skills, with experience in developing and executing training programs.
- 3-5 years retail management experience required, with a track record of driving sales growth and improving customer satisfaction.
What We Offer
We offer a competitive salary package, including an estimated annual salary of $65,000 - $75,000, depending on location and experience.
How to Apply
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