Shift Team Leader
2 weeks ago
We are seeking a skilled Shift Team Leader to oversee daily operations at our fast-paced Firehouse Subs locations. As a key member of our team, you will be responsible for leading staff, ensuring excellent customer service, and maintaining high-quality food standards.
Responsibilities- Leadership: Lead and manage a team of 3-4 staff members, including food service counter attendants and food preparers.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner.
- Quality Control: Ensure that food and service meet quality control standards by monitoring inventory levels, preparing reports, and implementing effective stock management strategies.
- Safety and Security: Maintain a safe working environment by adhering to health and safety protocols, and conducting regular risk assessments.
- Communication: Effectively communicate with colleagues, management, and customers through excellent oral and written communication skills.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year of experience in a similar role.
- Skills: Leadership, customer service, quality control, safety, and communication.
- Competitive Salary: $45,000 - $55,000 per annum, depending on location and experience.
- Benefits: Opportunities for career growth and development, comprehensive training programs, and a supportive work environment.
- Diversity and Inclusion: Firehouse Subs is committed to creating a welcoming and inclusive workplace for all employees, regardless of age, ability, culture, ethnicity, gender identity, nationality, race, religion, sexual orientation, or veteran status.
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