Technical Support Team Lead

3 weeks ago


Woodstock, Canada Forvan Technology Services Full time

Job Title: Technical Support Team Lead

Job Summary: We are seeking a highly skilled Technical Support Team Lead to join our team at Forvan Technology Services. As a Technical Support Team Lead, you will be responsible for leading a team of technical support analysts and providing technical support to our clients.

Key Responsibilities:

  • Lead a team of technical support analysts and provide guidance and support as needed.
  • Provide technical support to clients via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, networks, and software.
  • Collaborate with other teams to identify and implement solutions to technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • 2+ years of experience in a technical support role.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Knowledge of ITIL and other technical support frameworks.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


  • Woodstock, Canada Forvan Technology Services Full time

    Job Title: Technical Support Team LeadJob Summary: We are seeking a highly skilled Technical Support Team Lead to join our team at Forvan Technology Services. As a Technical Support Team Lead, you will be responsible for leading a team of technical support analysts, providing technical guidance and support to users, and ensuring the smooth operation of our...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job DescriptionForvan Technology Services is seeking a highly skilled Technical Support Supervisor to join our team. As a Technical Support Supervisor, you will be responsible for leading a team of technical support analysts and providing technical support to our clients.Key ResponsibilitiesLead a team of technical support analysts and provide guidance and...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. The successful candidate will be responsible for leading a team of technical support analysts and providing expert technical support to our clients.Key ResponsibilitiesLead a team of technical support analysts to ensure timely and effective...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job Title: Head of Technical SupportJob Summary: We are seeking a highly skilled and experienced Head of Technical Support to join our team at Forvan Technology Services. The successful candidate will be responsible for leading our technical support team and providing expert technical guidance to our customers.Key Responsibilities:Lead a team of technical...


  • Woodstock, Canada Forvan Technology Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. The successful candidate will be responsible for providing technical support and guidance to our clients, as well as supervising a team of technical support analysts.Key ResponsibilitiesProvide technical support and guidance to clients via...


  • Woodstock, Canada Forvan Technology Services Full time

    Job DescriptionForvan Technology Services is seeking a highly skilled Technical Support Supervisor to join our team. The successful candidate will be responsible for providing technical support to our clients, troubleshooting complex technical issues, and supervising a team of technical support analysts.Key Responsibilities:Provide technical support to...


  • Woodstock, Canada Forvan Technology Services Full time

    Job DescriptionForvan Technology Services is seeking a highly skilled Technical Support Supervisor to join our team. The successful candidate will be responsible for providing technical support to our clients, troubleshooting complex technical issues, and supervising a team of technical support analysts.Key Responsibilities:Provide technical support to...


  • Woodstock, Canada Forvan Technology Services Full time

    Job Title: Technical Support SupervisorWe are seeking a highly skilled Technical Support Supervisor to join our team at Forvan Technology Services. The successful candidate will be responsible for providing technical support to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key Responsibilities:Provide...


  • Woodstock, Canada Forvan Technology Services Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Consulting firm - Private company, corporation or industry - Testing **Tasks**: - Give access to computer networks - Report on the performance of...


  • Woodstock, Ontario, Canada Forvan Technology Services Full time

    Job DescriptionForvan Technology Services is seeking a highly skilled Technical Support Supervisor to join our team. As a key member of our IT department, you will be responsible for providing technical support and guidance to our clients and internal teams.Key Responsibilities:Provide technical support and guidance to clients and internal teamsSupervise and...


  • Woodstock, Canada Xplore Inc. Full time

    **Position Overview**:** Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore’s growing team of Technical Support Specialists in our Woodstock, NB office! Xplore offers a high energy, fast paced work...


  • Woodstock, Canada Kinnect Support Full time

    **Developmental Service Worker and Personal Support Worker** Location: Greater Toronto Area 1. Woodstock - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily...

  • Technical Writer

    2 months ago


    Woodstock, Canada Unified Flex Packaging Technologies Full time

    **Key Responsibilities**: - Create detailed manuals, instructional guides, e-learning modules, and visual aids related to the engineering, assembly, and installation of packaging machines. - Write comprehensive, easy-to-understand manuals for customers, ensuring they can effectively troubleshoot and operate the packaging equipment. - Develop and deliver...


  • Woodstock, Canada Forvan Technology Services Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: College/CEGEPExperience: 2 years to less than 3 years or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...


  • Woodstock, Canada Forvan Technology Services Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users...


  • Woodstock, Canada Forvan Technology Services Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or more or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties...


  • Woodstock, Canada Forvan Technology Services Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing...


  • Woodstock, Canada Forvan Technology Services Full time

    Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Bachelor's degree Experience: 5 years or more or equivalent experience Work setting Consulting firm Private company, corporation or industry Testing Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing...


  • Woodstock, Canada Forvan Technology Services Full time

    Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Bachelor's degree Experience: 5 years or more or equivalent experience Work setting Consulting firm Private company, corporation or industry Testing Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing...

  • Maintenance Team Lead

    4 weeks ago


    Woodstock, Ontario, Canada PreCon Precast Limited Full time

    Maintenance Team Lead Job SummaryWe are seeking a skilled Maintenance Team Lead to join our team at PreCon Precast Limited. The successful candidate will be responsible for leading a high-performing maintenance team, ensuring they meet objectives and adhere to company guidelines.Key Responsibilities:Manage, coach, train, and develop a high-performing...