Client Relationship Manager

4 weeks ago

Okotoks, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

This role requires a client-focused sales professional to maximize each client interaction. As an RBC ambassador, you will add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

Key Responsibilities

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Requirements

Must-have

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Ability to work all business hours

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Expand your limits and create a new future together at RBC.

  • Client Advisor Intern

    2 months ago

    Okotoks, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to...

  • Client Advisor Intern

    2 months ago

    Okotoks, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC...

  • Client Advisor Intern

    3 weeks ago

    Okotoks, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC...

  • Pt Client Care Specialist

    3 months ago

    Okotoks, Canada Gus’s Pet Resort Full time

    **Part Time Client Care Specialist** **_This position works onsite at Gus's Pet Resort | Part time, up to 25 hours/week_** Do you love dogs and excel at customer service? Join Gus's Pet Resort team as a _Client Care Specialist_ and work as part of the front desk team to ensure that the people and pets who visit us have an outstanding end-to-end...

  • Account Manager

    3 months ago

    Okotoks, Canada Golden West Broadcasting Full time

    Golden West Broadcasting has been connecting communities for over 65 years. We are proud to tell local stories on our radio stations and digital news outlets across Western Canada. And together with Homefield, we are proud to help local businesses grow through effective advertising, marketing, and organizational development solutions. We are committed to...

  • Client Care Supervisor

    5 months ago

    Okotoks, Canada Gus's Pet Resort Full time

    We’re hiring an experienced customer service rockstar as Client Care Supervisor to our already-awesome Client Care team. This position is responsible for managing the daily performance of our Client Care team in creating a five-star customer experience and hitting monthly sales targets, while working internally with our other teams. We are looking for...

  • Nail Salon Manager Position Available

    2 weeks ago

    Okotoks, Canada First Nails Full time

    Job DescriptionFirst Nails is seeking a skilled Nail Salon Supervisor to oversee the daily operations of our busy salon. As a key member of our team, you will be responsible for ensuring the smooth operation of our nail services and providing exceptional customer experience.Key Responsibilities:Schedule events, programs, and activities to ensure efficient...

  • Senior Food Operations Manager

    2 weeks ago

    Okotoks, Canada Tim Hortons Full time

    Are you a motivated and experienced food service professional looking to take on a challenging leadership role? We are seeking a Senior Food Operations Manager at Tim Hortons to oversee the day-to-day operations of our restaurants.About the RoleThis is a permanent position working 40 hours per week. As a Senior Food Operations Manager, you will be...

  • Salesperson/junior Salesperson

    5 months ago

    Okotoks, Canada Rolco Shutters Full time

    We are looking for an experienced and determined Sales Representative to build up an ever-growing portfolio of accounts and maintain our business; Someone who has experience in outside Sales, Business Development, and Commission Based Sales. This position requires a sales-driven personality with exceptional organization and time management skills. We reward...

  • Restaurant Operations Manager

    7 days ago

    Okotoks, Canada Alberta Ltd.A&W RESTAURANT Full time

    Job Title: Restaurant Operations ManagerWe are seeking an experienced and skilled Restaurant Operations Manager to join our team at A&W RESTAURANT in Alberta Ltd.Key Responsibilities:Schedule Management: Develop and implement efficient scheduling systems to ensure seamless service delivery during peak hours.Staff Supervision: Train, motivate, and supervise a...

  • Kitchen Manager

    2 weeks ago

    Okotoks, Canada Canadian Pizza Unlimited Full time

    Career Opportunities at Canadian Pizza UnlimitedWe are seeking a skilled Kitchen Manager to join our team at Canadian Pizza Unlimited. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen, ensuring that our high standards of quality and service are maintained.About the Role:We offer a competitive...

  • Waste Solutions Manager

    2 months ago

    Okotoks, Canada Town of Okotoks Full time

    **Opportunity Highlight**: Closing Date**:October 20, 2024**Position Type**:Permanent **Compensation**:$127,250-$147,571 annually**Work Location**:Hybrid (On-site/Remote)** We have an exciting opportunity for a highly motivated Waste Solutions Manager to join the Waste team within Operations & Utilities Division. Reporting to the Operations & Utilities...

  • PetSmart Assistant Store Manager Position

    1 month ago

    Okotoks, Canada PetSmart Full time

    About Our Store:We're a big store with a big heart, and we need all hands on deck to make it run smoothly. As an Assistant Store Manager, you'll help lead the team in several key areas.Associate Leadership: You'll be responsible for hiring and training new associates, teaching them the ins and outs of PetSmart and how to provide top-notch customer...

  • Dining Services Manager

    2 weeks ago

    Okotoks, Canada Tim Hortons Full time

    Job Title: Dining Services ManagerAbout the Role:This is a permanent position, working 40 hours per week. The language of work is English.About Tim Hortons:We are committed to providing excellent customer service and a welcoming environment for all guests.Job Description:Job Type: PermanentWork Language: EnglishHours: 40 hours/weekKey Responsibilities:-...

  • Office Administrator

    3 months ago

    Okotoks, Canada Jacqueline Rae Weddings Events Interiors Full time

    Jacqueline Rae Events is currently seeking an experienced Office Administrator with strong attention to detail to join our team. As the Office Administrator, you will play a vital role in managing administrative tasks and utilizing online software systems to streamline operations. If you have a passion for event management, a strong work ethic, and the...

  • Area Sales Manager

    2 weeks ago

    Okotoks, Canada Partners Development Group Full time

    **Position Profile** Job Title: Area Sales Manager Location: Calgary Reports To: Sales Manager **Company Overview** For over 25 years, Partners Development Group has been building thoughtfully planned communities in the Calgary and Okotoks areas designed to encourage healthy living and enhance family well-being. As a company, we pride ourselves on our...

  • Banking Advisor

    2 days ago

    Okotoks, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Restaurant Manager

    3 weeks ago

    Okotoks, Canada FAMILY PIZZA Full time

    At FAMILY PIZZA, we're looking for an experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our food store, ensuring that all tasks are completed efficiently and effectively.ResponsibilitiesSupervise Staff: Lead and manage a team of sales and operations staff, providing...

  • Nail Salon Operations Manager

    2 weeks ago

    Okotoks, Canada Regal Nails Salon and Spa Full time

    Job Title: Nail Salon Operations ManagerRegal Nails Salon and Spa is seeking an experienced Nail Salon Supervisor to oversee the daily operations of our nail salon.About Regal Nails Salon and SpaWe are a leading provider of nail care services, dedicated to delivering exceptional quality and customer satisfaction. Our team of professionals is committed to...

  • Health Care Aide

    6 months ago

    Okotoks, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides who are actively registered with the Alberta HCA Directory, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer a range of home care services provided in the...