Customer Service Representative

5 hours ago


Whitehorse, Yukon, Canada Freedom Immigration Firm Yukon Ltd Full time

Job Summary

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This role is for a Customer Service Representative to provide exceptional service to our clients. The right candidate will be responsible for addressing customer inquiries, resolving issues, and providing information on our services.

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About the Role

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We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This person will be the primary point of contact for our clients, providing timely and accurate responses to their inquiries.

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Key Responsibilities

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The key responsibilities of this role include:

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  • Responding to client inquiries in a timely and professional manner">
  • Resolving customer complaints and concerns in a fair and efficient manner">
  • Providing information on our services and policies">
  • Arranging for billing and refunds as needed">
  • Issuing receipts and other forms as required">
  • Receiving payments from clients">
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Requirements

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To be successful in this role, you will need:

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  • A high school diploma or equivalent">
  • 1 year of experience in a customer-facing role">
  • Excellent communication and problem-solving skills">
  • Ability to work independently and as part of a team">
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Salary

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The estimated salary for this role is $30,000 - $40,000 per year, depending on experience.

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Benefits

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We offer a competitive benefits package, including health and dental insurance, paid time off, and opportunities for professional development.

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Why Work with Us?

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We are a dynamic and growing company that values our employees and provides opportunities for advancement. We are committed to delivering exceptional service to our clients and building strong relationships with our community.



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