RBC Administrative Support Specialist

1 week ago


Bracebridge, Ontario, Canada Royal Bank of Canada Full time
Royal Bank of Canada - Job Opportunity

We are seeking an experienced and skilled Administrative Assistant to join our team at RBC Dominion Securities in Bracebridge, Canada.

Job Overview

The successful candidate will be responsible for providing exceptional client service, maintaining accurate records, and supporting the Advisor team in delivering trusted advice to our clients.

Key Responsibilities:

  • Manage client account administration, including opening, maintenance, and resolution of client requests.
  • Maintain existing client accounts, identify opportunities to contact clients, and ensure timely communication.
  • Become familiar with internal controls and industry regulatory requirements to ensure accurate and compliant documentation.
  • Respond to client inquiries efficiently and effectively.
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Coordinate meetings for Advisors with their clients/prospects and leverage problem-solving skills to provide proactive client service.
  • Effectively manage incoming communications from clients, Advisors, and partners.
Requirements

To succeed in this role, you must possess strong business applications/technology skills, excellent time management, and organization skills. Additionally, you should have demonstrated expertise in providing world-class client service that is professional, warm, and friendly.

Desirable Qualifications:

  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
  • Familiarity with RBC Dominion Securities' systems and procedures
  • Experience in the securities industry is an asset
Benefits

As a valued member of our team, you will benefit from our comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. You will also have the opportunity to make a difference, achieve success, and grow professionally in a dynamic and collaborative environment.

Estimated Salary Range: $55,000 - $75,000 per annum, depending on experience.

Work Hours/Week: 37.5 hours

Employment Type: Full-time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried



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