Industrial Relations Specialist – Mission Driven Leader

4 days ago


Canada The Salvation Army in Canada Full time

About The Salvation Army

We are an international Christian organization that delivers compassionate assistance to vulnerable people around the world.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

We have four core values: Hope, Service, Dignity, and Stewardship.

About the Position

This role is part of the Human Relations function, which aims to create a positive work environment where employees experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results.

The successful candidate will be responsible for executing a positive labour and employee relations approach, aligned with the Army's strategic organizational plans, including constructive union-management relationships and collective bargaining processes.

Key Responsibilities:

  • Follows strategic plans to standardize collective agreements, deliver service excellence and increase capability in cost-effective, high-impact union and employee relations.
  • Collaborates with stakeholders in the development, recommendation, and implementation of labour and employee relations strategies.
  • Installs and promotes new ways of working, involving framing and collaborating to communicate and align territorial, divisional, and ministry unit approaches that support positive employee and union relations.
  • Follows guidelines for collective agreement negotiations, interpretation, and administration to ensure consistency across the organization in accordance with the employee and union relations strategy.
  • Works to continuously improve centrally managed expert services in labour and employee relations, including pre-negotiations planning/strategizing with MU leaders to deliver planned outcomes during collective agreement negotiations.
  • Acts as the chief negotiator as assigned for The Salvation Army.
  • Plays a key role in establishing good communication and fostering a positive union relations climate with all key stakeholders.
  • Influences and mitigates risks by ensuring delivery of effective and timely solutions/services.
  • Represents TSA at arbitration/board hearings as assigned.
  • Facilitates labour and employee relations training as required.
  • Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to labour and employee relations programs, policies, and strategies.

Qualifications and Education Requirements:

  • Completion of Master university degree in industrial relations, law, human resources or business administration; related field considered an asset.
  • Postgraduate education/certification in specialty areas (e.g. Labour and Industrial Relations) considered as an asset.

Experience and Skilled Knowledge Requirements:

  • Minimum of 7 years of prior related experience as a labour/employee relations manager in a large, multi-union environment leading labour and employee relations professionals.
  • Knowledge of strategic and tactical problem-solving approaches and an ability to convert strategic objectives into tangible action plans and results.
  • Experience as chief negotiator in collective bargaining, plus extensive collective agreement interpretation and advising along with grievance/arbitration process.
  • Exceptional ability to influence others.
  • Provides services such as representation, support, and advice for union and employment-related matters.
  • Excellent knowledge of human resources practices in a unionized environment.
  • Fluent understanding and experience applying multiple acts and statutes, including the Labour Relations Act, Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and Pay Equity Act.

Estimated Salary Range: $90,674 - $113,343.18



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