Retail Supervisor Lead

2 weeks ago


Burnaby, British Columbia, Canada Fast Cell Repair Full time
Job Description

We are seeking a highly skilled Retail Supervisor to lead our sales and operations team at Fast Cell Repair. As a key member of our retail team, you will be responsible for managing the daily activities of our sales floor, ensuring that our customers receive exceptional service and that our store is operating efficiently.

About the Role

The successful candidate will have previous experience in a retail environment, preferably in a supervisory role. They will be responsible for assigning tasks to sales associates, maintaining inventory levels, and resolving customer complaints in a timely manner. A strong understanding of sales principles, customer service, and time management skills are essential for this position.

Key Responsibilities
  • Sales Floor Management: Oversee the daily activities of the sales floor, ensuring that all areas of the store are staffed and customers are being assisted in a timely manner.
  • Inventory Management: Maintain accurate inventory levels, ordering merchandise as needed to ensure that we meet customer demand.
  • Cash Handling and Security: Ensure that all cash handling procedures are followed and that the store is secure at all times.
  • Customer Service: Provide exceptional customer service, responding promptly to customer inquiries and resolving complaints in a professional manner.
Requirements
  • Previous Retail Experience: Minimum 1 year of experience in a retail environment, preferably in a supervisory role.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and guide a team of sales associates.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to resolve conflicts and make sound decisions.
What We Offer
  • Competitive Salary: $55,000 - $65,000 per annum, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, as well as a generous paid time off policy.
  • Ongoing Training: Opportunities for ongoing training and development, to help you grow and succeed in your career.
Estimate Annual Salary: $60,000$28.85/hour based on 35 hours/week.

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