Restaurant Operations Manager

2 weeks ago


Terrace, Canada Pizza Pizza Full time

We are seeking an experienced Restaurant Operations Manager to lead our fast-paced food service team at Pizza Pizza. The ideal candidate will have a proven track record of supervising staff, establishing efficient work schedules, and ensuring quality control standards are met.

Job Summary

The Restaurant Operations Manager is responsible for overseeing the daily operations of our restaurant, including supervising staff, training new employees, estimating supplies, and addressing customer complaints. This is a dynamic role that requires excellent interpersonal skills, flexibility, and a team player attitude.

Key Responsibilities:

  • Staff Supervision: Oversee the activities of staff who prepare and portion food, ensuring a smooth and efficient workflow.
  • Training and Development: Train new employees in job duties, sanitation, and safety procedures, promoting a culture of excellence and consistency.
  • Schedule Management: Establish and manage work schedules to ensure adequate staffing levels and minimize labor costs.
  • Supply Chain Management: Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Quality Control: Ensure that food and service meet high-quality standards, addressing any issues promptly and efficiently.
  • Budgeting and Cost Estimation: Prepare budget and cost estimates for menu items, ingredients, and supplies.
Requirements

To be successful in this role, you must have:

  • Excellent Interpersonal Skills: Effectively communicate with staff, management, and customers to ensure seamless day-to-day operations.
  • Strong Leadership Skills: Motivate and empower team members to achieve exceptional results and provide excellent customer service.
  • Flexible and Adaptable: Respond quickly to changing circumstances, such as increased demand or unexpected equipment failures.

Estimated Salary: $55,000 - $65,000 per year, depending on experience and qualifications.


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