Dining Operations Manager
2 weeks ago
The Thai Sechelt Restaurant is seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. With a focus on exceptional customer service, this role requires an individual with excellent interpersonal skills, leadership abilities, and a keen eye for detail.
Key Responsibilities:
- Staff Management: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring a seamless dining experience for our guests.
- Cost Control: Requisition food and kitchen supplies, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage to optimize cost efficiency.
- Quality Control: Ensure that food and service meet quality control standards by conducting regular audits and implementing corrective actions as needed.
- Reporting and Budgeting: Prepare budget and cost estimates, and submit reports on a regular basis to management.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, and ensure that all guests receive exceptional service throughout their dining experience.
Requirements:
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Leadership Skills: Proven leadership abilities, with the ability to motivate and supervise a team of up to 10 staff members
- Communication Skills: Excellent oral communication and interpersonal skills, with the ability to work effectively with staff, management, and customers
- Physical Demands: Combination of sitting, standing, walking, and working under pressure in a fast-paced environment
What We Offer:
- Competitive Salary: $45,000 - $55,000 per year, depending on experience
- Benefits Package: Comprehensive benefits package, including health, dental, and vision coverage, as well as a generous paid time off policy
- Ongoing Training and Development: Opportunities for ongoing training and development, including workshops, conferences, and other learning experiences
- Work-Life Balance: A healthy work-life balance, with regular hours and a supportive work environment
About Us:
The Thai Sechelt Restaurant is a family-owned business dedicated to serving high-quality, authentic Thai cuisine in a welcoming and intimate setting. We pride ourselves on our commitment to exceptional customer service, and we're looking for like-minded individuals to join our team.
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