Patient Access Manager

1 week ago


Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

Fraser Health is seeking a highly skilled and experienced professional to fill the role of Manager, Patient Access & Community Transition. This position plays a critical role in ensuring the smooth transition of patients between hospitals and community care settings, while also providing operational oversight and management of patient access and flow.

Key Responsibilities
  • Provide leadership and management of patient access and flow, ensuring quality patient care and effective patient outcomes.
  • Collaborate with department and clinical support areas to identify barriers to patient flow and develop strategies to address them.
  • Develop and implement seamless transition points between hospital and community care settings.
  • Monitor and evaluate access and flow performance, utilizing MOH and FH criteria/indicators.
  • Establish and maintain effective working relationships with medical staff, other departments/programs, and external stakeholders.
Requirements
  • Completion of an undergraduate degree in health sciences or related field.
  • Seven years' recent related experience in patient access and flow, discharge planning, and Alternate Level of Care within a complex healthcare environment.
  • Two years in a leadership role.
Competencies
  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous.
  • Ability to develop and maintain effective working relationships with others.
  • Excellent oral, written, and presentation skills.
  • Demonstrated knowledge of budget planning and preparation principles, concepts, and methods.


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