Multilingual Field Service Technician

6 days ago


Ottawa, Ontario, Canada Heidelberg USA Inc Full time

About the Company:

Heidelberg Canada Graphic Equipment Ltd. is a leading provider of innovative solutions to the printing industry, boasting over 170 years of quality and future viability.

Our Mission:

We are dedicated to delivering cutting-edge technologies and exceptional customer service to drive business growth and success in our industry.

The Role:

We seek a skilled Multilingual Field Service Technician to join our Montreal team, responsible for installing, troubleshooting, and servicing graphic arts equipment.

Key Responsibilities:

  • Install and repair printing presses with attention to detail and precision.
  • Troubleshoot complex mechanical problems on printing presses.
  • Follow schematic diagrams and troubleshoot electrical circuits within the equipment.
  • Conduct service calls in a timely, safe, and professional manner.
  • Provide technical phone support when contacted.

Requirements:

To succeed in this role, you must possess:

  • A minimum of 3-4 years' experience servicing and installing printing presses.
  • An Electrical Technician/Technologist diploma or equivalent qualification.
  • Excellent mechanical skills to repair complex mechanical assemblies.
  • Training in Industrial Controls.
  • Minimum six years machine automation experience, strong PC background, and familiarity with PCD Hardware, Networks, and Software Programming.
  • Experience with printing equipment is an asset.

What We Offer:

We provide a competitive salary range of $80,000-$110,000 per year, depending on experience, plus benefits including:

  • Full extended medical, dental, and retirement program benefits.
  • A positive work environment that values diversity and equal opportunity.

Languages:

Fluency in French is critical, and bilingual French/English skills are an asset. Basic English is a must, and training is offered in USA and Germany.



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